Some items in our store may be offered as a subscription, a pre-order, or a try before you buy purchase. This policy explains how you can change or cancel these types of orders.

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Subscriptions

When you purchase a subscription, you’ll receive repeat deliveries based on the duration and frequency you select.

• Your payment details will be stored securely and charged for each delivery, unless you choose to prepay.

• Some subscriptions may automatically renew at the end of their term. If you do not want to renew, you can cancel before the renewal date.

• You may cancel or modify your subscription at any time through the link in your order confirmation email or by contacting us at support@uruguaywineco.com.

• For returns or refunds of subscription shipments, please review our Refund & Return Policy.

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Pre-Orders

When you purchase a pre-order item, you are reserving an out-of-stock or soon-to-be-available product.

• At checkout, we may collect a deposit or store your payment method for future charge.

• Once inventory becomes available, we will fulfill and charge the balance of your order.

• You may cancel a pre-order that has not yet been fulfilled and receive a refund of any deposit paid.

• If the pre-order has already shipped, it is no longer cancellable, but you may still request a return in accordance with our Refund & Return Policy.

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Try Before You Buy

When you select a try-before-you-buy item, we will authorize (but not immediately charge) your payment method prior to fulfillment.

• • You will have a trial period (specified at checkout) to decide if you want to keep the item.

  • If you choose to return the item within the trial period, your payment method will not be charged.

  • If the trial period expires and the item has not been returned, your payment method will be charged for the full purchase price.

  • Returns must follow our Refund & Return Policy.

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Questions

For any questions about subscriptions, pre-orders, or try-before-you-buy purchases, please contact us at:
📧 support@uruguaywineco.com